Support
At The Virtual Casino, we want your gaming experience to be smooth and enjoyable from start to finish. If you ever have a question, run into an issue, or just need a bit of guidance, our friendly support team is ready and waiting to assist you. We’re committed to getting you the answers you need, fast!
Getting in Touch is Easy
We offer several ways for you to reach out, so you can choose what works best for you:
- Live Chat: For the quickest support, our Live Chat is your best bet! Connect with a support agent typically within minutes, right from our website. It’s perfect for getting immediate answers to your questions.
- Email Support:
Prefer to send us an email? You can reach us at
support@thevirtualcasino.com. We aim to respond to all email inquiries within 24 hours, ensuring your concerns are addressed thoroughly. - Phone Support:
Sometimes, it’s just easier to talk things through. Give us a call on our Toll-Free line at
1-866-968-7946. Our phone lines are open, and our team is happy to speak with you directly.
Our dedicated customer service is available 24/7, because we know that questions can pop up at any time. Day or night, help is always just a click or a call away.
Quick Answers at Your Fingertips
Looking for a fast solution? Check out our comprehensive FAQ section or Help Center! We’ve gathered answers to the most common questions players ask about their accounts, game rules, deposits, withdrawals like Bank Wire Transfer or Bitcoin, and our exciting promotions. It’s a great first stop for quick information. You can often find what you're looking for without needing to wait.
Our Commitment to You
Whether you have a query about your account details, need assistance with a transaction using methods like Visa or MasterCard, or have a question about how one of our Real Time Gaming slots works, our support team is here for you. Our team members are knowledgeable about all aspects of The Virtual Casino and are dedicated to resolving your issues promptly and efficiently. We want you to feel comfortable reaching out, knowing that a helpful and understanding person is on the other side, ready to make your experience better.
Remember, your satisfaction is our top priority. Don’t hesitate to contact us whenever you need assistance. For details on specific promotions or account management, please also refer to our terms and conditions.